GENERAL SERVICES

What industries do you specialize in?
We proudly partner with hospitality-driven brands like restaurants, bars, hotels, wineries, and unique experiences. We also team up with CPG and lifestyle brands that are equally devoted to enriching their communities and creating memorable moments.

Do you only work with local businesses in San Antonio?
Nope! While we’re rooted in San Antonio (and proud of it), we work with clients across the U.S. who share our flavor for hospitality, storytelling, and marketing that drives results.

What services do you offer?
We’re a full-service digital marketing agency. That means we handle social media strategy and management, paid media (like Meta & Google Ads), branding and design, content creation (photo + video), influencer marketing, email marketing, and even experiential marketing activations.

Can I hire you for just one service, or does it have to be a full package?
We offer both à la carte services and fully customized marketing packages. Whether you just need killer content or want the whole feast, we’ve got you.

PROCESS & COLLABORATION

What’s the first step to working with you?
We start with a discovery call to learn more about your goals and see if we’re a good fit. From there, we’ll create a custom proposal to match your needs and budget.

How involved do I need to be?
We operate with a “do-it-for-you” mindset, but love collaboration. You can be as hands-on or hands-off as you like. We’ll keep you in the loop and make data-driven decisions with your vision in mind.

How long before I start seeing results?
That depends on your goals and services. Organic growth and brand building take time (typically 3–6 months), but paid campaigns and promotions can show faster returns. Either way, we track everything and adjust based on performance.

CONTENT & STRATEGY

Do you handle content creation?
Yes! We have an in-house team of photographers, videographers, and designers who create scroll-stopping content. We also offer quarterly or monthly content shoots, depending on your plan.

Will you manage my social media accounts?
Absolutely. We create the strategy, write the captions, schedule the posts, engage with your audience, and monitor performance to ensure optimal results. Your feed will be on-brand, on-trend, and always evolving.

Do you help with influencer marketing?
Yes. We handle everything from identifying the right influencers to outreach, contracts, tracking performance, and negotiating deliverables. You just sit back and watch the buzz build.

PRICING & CONTRACTS

How much does it cost to work with Eat It Up Marketing?
Our pricing depends on the scope of work, but we offer flexible monthly packages and one-time project pricing. During your consult, we’ll walk through options that make sense for your goals and budget.

Is there a long-term contract?
We offer both retainer-based contracts and short-term projects. Some services benefit most from long-term consistency, but we won’t lock you into anything that doesn’t work for you.

Do you offer discounts for multi-location businesses or franchise groups?
Yes, we have scalable solutions for multi-location businesses and love building cohesion across franchises. Let's talk bulk benefits.

TECHNICAL + SUPPORT

Do you provide analytics or reports?
Yes. You’ll receive monthly performance reports with easy-to-understand insights, plus strategic recommendations on how to keep improving.

What if I need help outside of regular meetings?
You’ll have a dedicated account strategist and access to our team via email. We’re responsive, proactive, and never ghost our clients (unlike that ex-agency you still have trauma from).