Frequently Asked Questions

GENERAL SERVICES

  • We proudly partner with hospitality-driven brands like restaurants, bars, hotels, wineries, and unique experiences. We also team up with CPG and lifestyle brands that are equally devoted to enriching their communities and creating memorable moments.

  • You’re in the right place. Eat It Up Marketing is a San Antonio-based agency built by hospitality lovers for hospitality brands. We specialize in marketing for restaurants, hotels, bars, wineries, resorts, and lifestyle experiences, combining deep industry knowledge with proven digital strategies that actually drive traffic, bookings, and revenue. Whether you're a boutique wine bar or a luxury hotel, we understand your business and speak your language.

  • Nope! While we’re rooted in San Antonio (and proud of it), we work with clients across the U.S. who share our flavor for hospitality, storytelling, and marketing that drives results.

  • Choose an agency that’s rooted in the community you serve. Eat It Up Marketing was born in San Antonio and thrives on local flavor. From Fiesta to First Fridays, we know what makes Texas hospitality tick, and we use that insight to create authentic, hyper-local campaigns that resonate with your target audience. Whether you’re a new business or an established local staple, we know how to speak to your people.

  • We’re a full-service digital marketing agency. That means we handle social media strategy and management, paid media (like Meta & Google Ads), branding and design, content creation (photo + video), influencer marketing, email marketing, and even experiential marketing activations.

  • We offer both à la carte services and fully customized marketing packages. Whether you just need killer content or want the whole feast, we’ve got you.

PROCESS & COLLABORATION

  • Hiring a full-service agency like Eat It Up Marketing means everything works together, from branding and social to paid ads, PR, and content creation. For hospitality brands, this means consistent messaging, faster turnarounds, and fewer headaches juggling multiple vendors. You get strategy, execution, and reporting all in one place with a team that understands the guest journey from online discovery to in-person experience.

  • We start with a discovery call to learn more about your goals and see if we’re a good fit. From there, we’ll create a custom proposal to match your needs and budget.

  • We operate with a “do-it-for-you” mindset, but love collaboration. You can be as hands-on or hands-off as you like. We’ll keep you in the loop and make data-driven decisions with your vision in mind.

  • That depends on your goals and services. Organic growth and brand building take time (typically 3–6 months), but paid campaigns and promotions can show faster returns. Either way, we track everything and adjust based on performance.

CONTENT & STRATEGY

  • Yes! We have an in-house team of photographers, videographers, and designers who create scroll-stopping content. We also offer quarterly or monthly content shoots, depending on your plan.

  • Look for an agency with an in-house creative team, a clear content process, and real social media results, and that’s exactly what we offer. Eat It Up Marketing handles everything from professional photo/video shoots to caption writing, hashtag research, scheduling, and engagement. Our team includes content strategists, photographers, and community managers who know how to create content that converts, not just looks good.

  • Absolutely. We create the strategy, write the captions, schedule the posts, engage with your audience, and monitor performance to ensure optimal results. Your feed will be on-brand, on-trend, and always evolving.

  • Yes. We handle everything from identifying the right influencers to outreach, contracts, tracking performance, and negotiating deliverables. You just sit back and watch the buzz build.

PRICING & CONTRACTS

  • Our pricing depends on the scope of work, but we offer flexible monthly packages and one-time project pricing. During your consult, we’ll walk through options that make sense for your goals and budget.

  • We offer both retainer-based contracts and short-term projects. Some services benefit most from long-term consistency, but we won’t lock you into anything that doesn’t work for you.

  • Eat It Up Marketing offers the best of both worlds. We provide fully customizable marketing retainers and à la carte services for brands that need flexibility. Whether you just want social media management, influencer outreach, or a one-time content shoot, or you're looking for an ongoing full-service partner, we’ll build a plan that works for your goals and your budget.

OTHER QUESTIONS

  • Yes. You’ll receive monthly performance reports with easy-to-understand insights, plus strategic recommendations on how to keep improving.

  • You’ll have a dedicated account strategist and access to our team via email. We’re responsive, proactive, and never ghost our clients (unlike that ex-agency you still have trauma from).